Margaret Neale is an Adams
Distinguished Professor of Management at the Stanford Graduate School of
Business. In her presentation, Getting What You Want, she explains different ways
of approaching negotiations and states three things that are important to know
before heading into a negotiation. The first thing is knowing your alternative,
which gives you better negotiating power as you know you have the best
alternative if a deal isn’t made. Secondly, you should know your reservation
point. She further explains this as the point where you are indifferent, where a
yes is as good as a no, the point where you can say yes or use the alternative.
Lastly, what you hope to achieve
out of a negotiation. In order to get more of what you want, you should assess
the benefits vs. costs, know your interests and the other side’s interests, ask
and share unique information, and bundle your proposals.
One interesting aspect I learned
was how to package, therefore, avoiding an issue-by-issue negotiation where you
either win or lose. By packaging, and using if-then statements, you can trade
among the issues on the table.
Negotiation is not an adversarial process.
Rather, to get what you want, you should approach it as a problem solving
process.
She further gives women tips on how
to handle negotiations by considering why they are asking, how they ask and for
whom they are asking. Being able to say no to a bad deal is also very important.
You will never know if you can get a better deal unless you are willing to walk
away. Her presentation is important to me, as a woman interested in the
entertainment industry, because she affirms that negotiating is vital and doing
it right ensures you get what you want.
Brian Tracy is a motivational
speaker and an author whose focus is on personal and business success. In this
video, he explains a few tactics and strategies to use when negotiating. An
interesting fact that I learned from the onset is that everything is negotiable
and preparation is 80% of success. That means everyone negotiates, the
difference is whether you are good or bad at it and you should know what to improve
on.
It is also important to note that
one should negotiate based on their contribution. For example, when asking for
better pay, you should demonstrate why it is beneficial to the organization.
In the entertainment industry especially,
being able to negotiate a good deal is vital for the success of every client,
where, in a good deal, everyone wins. Being able to come up with creative
solutions is very important.
Interestingly enough, the person
who is most emotionally involved has the least power. Negotiating power is
exhibited by expertise, knowledge, relationship, reward and loss, investment in
time.
Shawn Casemore is a leader in
operational excellence. For over two decades, his business helps organizations
focus on business improvements strategy, leadership and team development. In
this presentation, Shawn explains how the results of negotiations rely on your
ability to influence and persuade others.
He further explains how the art of
language is essential to reach an agreement that is mutually beneficial.
In the entertainment industry, knowing when and how to express yourself is a great strategy that always makes a lot of difference in the negotiation process. According to Shawn, it is necessary to understand the art of language to build credibility, to strategize on language and the timing.
In the entertainment industry, knowing when and how to express yourself is a great strategy that always makes a lot of difference in the negotiation process. According to Shawn, it is necessary to understand the art of language to build credibility, to strategize on language and the timing.
The idea that objections in
negotiations demonstrate the interests of a group is perhaps the most
interesting fact I learned from this presentation. They are a clear indication
that you are reaching an agreement and may be used to gauge where the process
is heading.
These three videos are very
informative and the approach can be applied to any industry or sector.
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